Your Trust, Our Commitment

We're serious about your privacy. At Herbarium Hub, we believe transparency is the foundation of every brew and remedy we share. You'll find all the details on how we handle your digital footprints below.

Read Policy Details
Dried lavender and mortar on a clean desk

Privacy Policy

How do we use your data? That's a question we answer with absolute clarity. We're committed to protecting your personal information and your right to privacy. Not standard jargon—just facts.

1. Data Collection

When you browse our apothecary or sign up for a workshop, we collect info you give us directly. This includes communications sent to [email protected] or details provided during e-commerce checkout. We don't sell your data to third parties. Ever.

2. Cookies & Tracking

We use cookies to make your shopping experience smoother. It's how we remember what's in your cart while you browse our cultivation guides. You can opt out via your browser, but some site features might feel a bit clunky.

3. Secure Transactions

Security isn't an afterthought. Our e-commerce system uses industry-standard encryption for every transaction. We've been serving the Melbourne community for years, and your financial safety is our top priority.

// XXX: clarify GDPR vs Australian Privacy Principles alignment

Last updated: October 24, 2023. If you've got questions about your specific data, just reach out to us at 16 Henry Street, Melbourne.

Privacy Essentials

Encryption

256-bit SSL secured payments.

Data Sovereignty

At Herbarium Hub, we believe you own your data. We're just the custodians while we process your order or workshop registration. You'll always have the right to request a full export of what we have on file.

Identity

No profiling or selling identities.

Opt-Out

One-click marketing unsubscribe.

Local

Compliant with APP standards.

Community Voices

"Why did we choose Herbarium Hub? Because their transparency about their sourcing and their data policies made me feel safe. It's rare to find an online shop that treats your info as carefully as they treat their chamomile."

— Robelin Vlahopoulos, Melbourne Small Business Owner

"I appreciate the clear cookie policy. No hidden trackers, just helpful browsing."

— Dalin R.

"The most professional herbal experience in Australia. Their privacy measures are top-notch."

— Albento Stiegelmeier